This is a new service - your feedback will help us to improve it.

Accessibility

This accessibility statement applies to content published on the Walsall family hubs domain.
This website is run by Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

  • We know some parts of this website are not fully accessible: 
  • Videos do not have captions and spoken dialogue 
  • Keyboard focus can be unclear in certain areas
  • Low colour contrast against the background will cause issues for the visually impaired 
  • Links incorrectly labelled and styled will cause issues for all users, but especially the visually impaired  

Feedback and contact information

Tell us if you need information on this website in a different format. In your message include:

  • the web address (URL) of the content
  • your name and email address
  • the format you need (for example, BSL, large print, accessible PDF, audio recording, easy read or braille) 

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. We encourage you to tell us what you think. 

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, let us know via:

We will respond to feedback within five working days.